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Web library v1.4.0

Do not use this version!

There is a bug in this version which prevents showing images. They are still sent to the Service but the Client cannot see them.

This is fixed in v1.4.1

Added

  • An event for when the chat is opened
  • The ability to see quick reply suggestions and use them to reply

Fixed

  • A bug when a weekday had a start time of 00:00

Chat opened event​

Added a new event called the ChatOpened event which is triggered when you open the chat window. This events lets the Service(s) know that the Client has opened the chat window, so that they can let their automated Service(s), like Chat-Bots, start a conversation with the Client without the need for the Client to send it's first message.
This event can be enabled/disabled using the runOptions.chatOpenedEnabled setting.
Note: This event is not triggered when the Invite notification is shown.

Quick replies​

We've added Quick-replies to the chat which are buttons the Client can click to automatically send the text (in the button) as a response. This way you can let your Chat-Bot easily suggest answers/choices to the Client.
Note: They only appear if they are the last message in the conversation. If the Client/Service sends a message after them, they will never re-appear.

A demo gif of the quick replies functionality

Weekdays 00:00 start time bug​

We've also fixed a bug where if you set your weekdays start time to 00:00 it would show you as 'offline' for the whole day. Now it should correctly show you as 'online' starting from 00:00.