39 posts tagged with "➕ Added"

Added

• A new global function sendMessage(), which is a rename of sendInitialMessage() since it is not only usable for the initial message. reference
• An optional type param to sendMessage(): reference
• Created a new setting parentNode: reference
  Which can be used to conform to the WCAG rule: https://www.w3.org/TR/WCAG20-TECHS/ARIA11.html

Improved

• Focus will be 'trapped' in all Parley screens untill the chat has been closed/minimized to conform to the WCAG rule: https://www.w3.org/TR/UNDERSTANDING-WCAG20/navigation-mechanisms-focus-order.html

Fixed

• Fixed color contrasts of elements to conform to the WCAG level AAA guidelines
• Fixed problem where some HTML elements had the same ID

Deprecated

• The sendInitialMessage function since it is now replaced by the sendMessage which is an identical replacement

• Added all internal events to the public events in parleySettings.events
• Added more Accessibility fixes to the DOM elements.
• Improved handling of multiple service workers
• Fixed an issue where the mobile "send" button would not appear correctly.

• Added a prefix setting so you can change the prefix for localStorage items (more info here and here)
• Fixed an issue that was introduced in v1.2.10 when we added the Proxy library to make the window.parleySettings object send out events whenever a value changes. Our Proxy polyfill was conflicting with other Proxy polyfills on the website our chat was implemented on. Our Proxy polyfill now gets called as ParleyProxy() instead of Proxy().
• Added a scope setting that restricts the communication the serviceWorker has with different pages. (more info here and here)
• Improved further serviceWorker initialization

Added

• An api unreachable notification (shown when the API returns status 502/3/4 or if the browser blocks the request)
• Settings to change the text in the api unreachable notification serviceUnreachableNotification and serviceUnreachableNotificationAlert
• Some more error texts to the settings: imageTooBig, imageFormatIncorrect and messageSendFailed
• Support for formatted urls, you can now use [Google](www.google.com) in almost all texts inside the conversation window
• The new settings object events. Here you can create a custom callback for the event events.onAuthorizationExpired. This callback is then called whenever the API returns that the client's authorizationHeader is expired.
• Agent names to the conversation above the message they have sent. Possible to disable this using window.parleySettings.runOptions.showAgentName = false.
• userAdditionalInformation, more info on how to use it can be found in the docs

Improved

• The conversation window layout (small improvements using grids)

Fixed

• A bug where startTyping event would trigger when you press ENTER to send your message
• Render emojis with special font so that they are not black/white on IE11 (other browsers ignore this font)
• A bug where multiple links where not rendered correctly
• The bug where urls with a : in front would fail, because it sees it as the protocol ex: "check: www.google.com" would fail "check www.google.com" would succeed. Now they both succeed.
• The conversation is re-rendered completely when calling window.parleySettings.registerNewDevice() so that when you log-in that way, the "anonymous" messages are directly visible in the "non-anonymous" conversation.

Removed

• An unneeded reference to Messenger that caused an error on IE11

Added

• Support for the new OOO/Crisis messages that are implemented into v1.2 of the Parley API

Added

• The library can now send system messages on specific events (for ex. logging in or closing the chat)
• Accessibility for people with a handicap
• Setting to hide the "powered by parley" text in the options menu (reference)

Fixed

• Parley, link :visited doesn't respect the @linkColor variable
• Dubble menu icon
• Download conversation button doesn't work on browsers other than Chrome
• Icon placement/size on iOS and other mobile devices
• Email/urls not correctly being rendered as a clickable link in some situations
• "document.body is null" error when you load the chat in the <head>

Added

• It is now possible to hide sensitive data for Analytic plugins (like Hotjar), see here and here
• It is now possible to download your conversation by clicking the menu icon and clicking on "download conversation".
• You can automatically open the chat screen by supplying the GET paramater "openmessenger" to the url (ex: https://parleycdn.com/demo?openmessenger)

Improved

• The fullscreen on mobile is improved.

Fixed

• When closing chat (X button) and clicking 'yes', we now delete the messages from the memory and hidden html (we did not do that before, thats why sometimes you could briefly see your old convo when starting a new chat)
• Error that would show isTyping when agent wasn't actually typing.
• Fixed error that would be thrown if GET /messages returned agent null
• Setting hideChatAfterBusinessHours now really hides the chat (updated in the messenger.css)
• Trailing dot "." is now ignored when creating a clickable URL

Removed

• offlineText setting is removed
• closeAlert setting is removed

Added

• The customer can now see when an agent is typing.
• An agent can now see when a customer is typing.
• A constructor method that enables you to initialize the messenger (with a custom config) after it is loaded in. If the window.parleySettings is set it will automatically use that config and start up (for backwards compatibility).

Improved

• The messenger is now fullscreen on most mobile devices (not on tablets).
• Parley errors prefixed with [Parley Error] that appear in the browser's developer tools console.

Added

• Added external function for registering a device (so could be used to log someone in without reloading the page) "registerNewDevice()"

Fixed

• Fixed issue where messenger didn't open (if minimized) upon new message (only opens for new push message, polling doesn't do this yet.)
• Fixed issue where click on notification didn't open tab if it was closed