98 posts tagged with "✅ Fixed"

Fixed an issue where if a Client sends an Image, the Service would receive "📸" instead of the path to the Image. This also caused the web-library to fail when trying to show this Image.

Fixed issue that caused the Webhook push notification's message field to be empty in some cases

• Added a feature to sync userAdditionalInformation if you have different chats on different pages on your website.
• Fixed issue where, if your device data was removed (due to data retention settings in admin.parley.nu), your messenger would not work anymore. Once we see that the current device data is not present anymore in Parley, we re-register this one so that the user can send messages again.
• Fixed issue where the /devices call was hardcoded on version 1.2 of the Client API. This is the call made when you have push enabled and the client accepts browser notifications to register a pushToken with your device so you can receive push notifications.
• Fixed issue which showed "you" as the Agent in the conversation export. It now shows "Operator" if the Agent name is not available.

• Fixed issue where the default property was always false in the GET /services endpoint
• Fixed issue where the changedOwner webhook was not send through the Service Queue. Which meant that your PUT /users/{userId}/owner could take very long to complete if the connected Services were slow to respond.

Fixed issue where the "fullscreen" mode, on mobile iOS devices using Safari, was not correctly updating it's height.

There are some devices which are unsupported, here is the list:

• iPhone 6 - iOS, v11
• iPhone X - iOS, v11
• iPhone 6S - iOS, v9
• Probably other devices with older OS versions...

Basically, if your device is up-to-date you shouldn't have any problems.

• Added support for timestamps in the weekdays setting.
• Fixed an issue where "inactive" clients where still making a lot of polling (polling info) requests for new messages.

Timestamps in weekdays​

You can now define your business hours for specific dates using the following format:

window.parleySettings = {
	"weekdays": [
		["Sunday"]
		["Monday", 8.00, 22.00],
		["Tuesday", 8.00, 22.00],
		["Wednesday", 8.00, 22.00],
		["Thursday", 8.00, 22.00],
		["Friday", 8.00, 22.00],
		["Saturday"],
		[1603177200, 1603188000] // Tue Oct 20 2020 09:00:00 - 12:00:00 (GMT+0200)
	]
};

Fixed polling​

The way this worked was, whenever your document has focus (document.hasFocus()), it wil never go past the 30 second rule in the polling rules. This was made so any new messages for an "active" conversation would be retrieved faster. This rule now has been extended to also check if you are within the defined business hours; if you are not, the rule will go past 30 seconds (because the chances you get a response from an Agent is rather small here).

• Fixed issue where the /devices endpoint would sometimes take more than 10 seconds.

Fixed issue with retrieving the sharedServiceAccountSecret which could hang forever untill the request was cancelled (via GET /services/account/sharedServiceAccountSecret)

• Fixed an issue where uploading files would result in an error

• Fixed an issue which was preventing some devices from receiving push notifications.
  This issue was temporarily fixed on 26-06-2020 around 19:00, but has now made it's way into an official release.